Atera experienced a notice incident on June 11, 2025 affecting End User Customer Portal, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
End User Customer Portal
Update timeline
- investigating Jun 11, 2025, 04:23 PM UTC
We are currently experiencing an issue affecting Customer Portal SSO logins. Our team is actively investigating this and working to restore access as quickly as possible. We apologize for the inconvenience and will provide updates as they become available.
- monitoring Jun 11, 2025, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2025, 04:56 PM UTC
This incident has been resolved.