Atera experienced a minor incident on June 23, 2025 affecting Remote Control, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Remote Control
Update timeline
- investigating Jun 23, 2025, 12:56 AM UTC
Splashtop servers are currently experiencing an issue. You might not be able to use Splashtop Remote in the console. The engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
- monitoring Jun 23, 2025, 04:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2025, 04:54 AM UTC
This incident has been resolved.