Atera incident

Degraded / Slow GUI performance

Minor Resolved View vendor source →

Atera experienced a minor incident on March 15, 2023 affecting Admin Console GUI, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2023, 02:47 PM UTC
Resolved
Mar 15, 2023, 04:55 PM UTC
Duration
2h 8m
Detected by Pingoru
Mar 15, 2023, 02:47 PM UTC

Affected components

Admin Console GUI

Update timeline

  1. identified Mar 15, 2023, 02:47 PM UTC

    We are aware that some of our customers may be experiencing system slowness, and we want to assure you that our team is working diligently to restore normal service as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding

  2. monitoring Mar 15, 2023, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 15, 2023, 04:55 PM UTC

    This incident has been resolved.