Atera incident

App.atera.com - login issues

Minor Resolved View vendor source →

Atera experienced a minor incident on March 23, 2023 affecting Admin Console GUI, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2023, 07:14 PM UTC
Resolved
Mar 23, 2023, 07:50 PM UTC
Duration
35m
Detected by Pingoru
Mar 23, 2023, 07:14 PM UTC

Affected components

Admin Console GUI

Update timeline

  1. identified Mar 23, 2023, 07:14 PM UTC

    Users may be experiencing intermittent login issues with App.atera.com. Our engineering teams are actively working to restore the service as soon as possible. We apologize for any inconvenience this may cause.

  2. monitoring Mar 23, 2023, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2023, 07:50 PM UTC

    This incident has been resolved.