Atera experienced a major incident on May 24, 2023 affecting Main Dashboard, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 24, 2023, 07:09 AM UTC
Some customers may experience slow GUI response. This is due to maintenance being performed by Cloudflare (https://www.cloudflarestatus.com). Our development team is currently working on making internal configuration changes to improve performance during the Cloudflare maintenance period.
- identified May 24, 2023, 08:34 AM UTC
The network issue related to Cloudflare has been resolved. However, we are still experiencing problems with our EU gateway, which may impact performance for European customers. Our teams are actively working to resolve this issue as soon as possible.
- monitoring May 24, 2023, 09:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2023, 09:31 AM UTC
This incident has been resolved.