Atera incident

Degraded / Slow GUI performance

Minor Resolved View vendor source →

Atera experienced a minor incident on June 14, 2023 affecting Admin Console GUI, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 10:16 AM UTC
Resolved
Jun 14, 2023, 12:31 PM UTC
Duration
2h 14m
Detected by Pingoru
Jun 14, 2023, 10:16 AM UTC

Affected components

Admin Console GUI

Update timeline

  1. identified Jun 14, 2023, 10:16 AM UTC

    Some of our customers may experience system slowness, we're working to get the service back operational quickly as possible.

  2. monitoring Jun 14, 2023, 10:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2023, 12:31 PM UTC

    This incident has been resolved.