Atera experienced a minor incident on June 20, 2023, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 20, 2023, 04:47 AM UTC
Our chat service is currently unavailable due to an outage with our service provider, Zendesk. We apologize for the inconvenience caused. We are actively working with Zendesk support to resolve the issue as quickly as possible. For further updates and more details, please refer to https://status.zendesk.com/ .
- monitoring Jun 20, 2023, 05:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2023, 06:37 AM UTC
This incident has been resolved.