Atera experienced a minor incident on July 5, 2023 affecting Main Dashboard and Admin Console GUI, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 05, 2023, 01:07 PM UTC
Some of our customers may experience system slowness, due to networking problems that Azure is experiencing. Atera has managed to stabilize its environment, and performance is expected to improve now. We are still monitoring the situation closely. You can find more information about the Azure network issue here: https://azure.status.microsoft/en-us/status
- monitoring Jul 05, 2023, 02:49 PM UTC
We are still monitoring the situation, the performance is currently stable and it seems to be working as intended. You can find more information about the Azure network issue here: https://azure.status.microsoft/en-us/status
- resolved Jul 05, 2023, 04:34 PM UTC
This incident has been resolved.