Atera experienced a minor incident on August 4, 2023 affecting Admin Console GUI, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Console GUI
Update timeline
- investigating Aug 04, 2023, 12:14 AM UTC
Some of our customers may experience system slowness and accessibility issues in the Tickets tab from the Atera console, we're working to get the service back to operational quickly as possible.
- monitoring Aug 04, 2023, 01:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2023, 02:13 AM UTC
This incident has been resolved.