Atera experienced a minor incident on October 18, 2023 affecting Main Dashboard, lasting 9h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Main Dashboard
Update timeline
- identified Oct 18, 2023, 08:17 AM UTC
Some of our customers may encounter system slowness due to elevated database loads. We are actively working to restore normal service as swiftly as possible
- monitoring Oct 18, 2023, 10:27 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 18, 2023, 11:43 AM UTC
Some of our customers may encounter system slowness due to elevated database loads. We are actively working to restore normal service as swiftly as possible
- monitoring Oct 18, 2023, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 18, 2023, 06:16 PM UTC
This incident has been resolved.