Atera incident

Degraded / Slow GUI performance

Minor Resolved View vendor source →

Atera experienced a minor incident on October 30, 2023 affecting Admin Console GUI, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:28 PM UTC
Resolved
Oct 30, 2023, 09:01 PM UTC
Duration
33m
Detected by Pingoru
Oct 30, 2023, 08:28 PM UTC

Affected components

Admin Console GUI

Update timeline

  1. investigating Oct 30, 2023, 08:28 PM UTC

    Some of our customers are currently facing connectivity issues. Our engineering team is diligently investigating the root causes of the problem and working to restore the service.

  2. identified Oct 30, 2023, 08:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 30, 2023, 09:01 PM UTC

    This incident has been resolved.