Atera experienced a minor incident on November 3, 2023 affecting Admin Console GUI, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Console GUI
Update timeline
- investigating Nov 03, 2023, 09:48 AM UTC
We are currently still experiencing high DB load impacting system performance and login. Our engineering teams, along with Microsoft partners, are actively working to isolate and resolve the issue as quickly as possible. Updates will follow shortly. We apologize for the inconvenience
- monitoring Nov 03, 2023, 09:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2023, 11:38 AM UTC
This incident has been resolved.