Atera incident

Degraded / Slow GUI performance

Minor Resolved View vendor source →

Atera experienced a minor incident on January 21, 2024 affecting Admin Console GUI, lasting 6h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2024, 03:44 AM UTC
Resolved
Jan 21, 2024, 10:27 AM UTC
Duration
6h 43m
Detected by Pingoru
Jan 21, 2024, 03:44 AM UTC

Affected components

Admin Console GUI

Update timeline

  1. investigating Jan 21, 2024, 03:44 AM UTC

    Microsoft Azure seems to be experiencing intermediate outages. Customers might experience slower than usual response times and slower agent information updates.

  2. monitoring Jan 21, 2024, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2024, 10:27 AM UTC

    This incident has been resolved.