Atera experienced a notice incident on April 17, 2024 affecting Admin Console GUI, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Console GUI
Update timeline
- investigating Apr 17, 2024, 03:29 PM UTC
We are currently experiencing a login performance issue related to our Auth0 authentication service. Our technical team is actively investigating the issue to resolve it as quickly as possible. Thank you for your understanding.
- identified Apr 17, 2024, 03:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 17, 2024, 03:39 PM UTC
A fix has been implemented and we are monitoring the results. All Auth0 Cloud Environments are operational right now https://status.auth0.com/
- resolved Apr 17, 2024, 03:48 PM UTC
This incident has been resolved.