Atera incident

Login Issue

Minor Resolved View vendor source →

Atera experienced a minor incident on May 23, 2024 affecting Admin Console GUI, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 02:01 PM UTC
Resolved
May 23, 2024, 02:59 PM UTC
Duration
58m
Detected by Pingoru
May 23, 2024, 02:01 PM UTC

Affected components

Admin Console GUI

Update timeline

  1. investigating May 23, 2024, 02:01 PM UTC

    We are currently experiencing a login performance issue. Our technical team is actively investigating the issue to resolve it as quickly as possible. Thank you for your understanding.

  2. monitoring May 23, 2024, 02:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 23, 2024, 02:59 PM UTC

    This incident has been resolved.