Atera experienced a minor incident on July 18, 2024 affecting Main Dashboard, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Main Dashboard
Update timeline
- investigating Jul 18, 2024, 11:20 PM UTC
US customers may experience performance degradation due to an issue reported by Microsoft. Our DevOps teams are collaborating with Microsoft teams to resolve this incident as quickly as possible. https://azure.status.microsoft/en-us/status
- monitoring Jul 19, 2024, 02:45 AM UTC
Our DevOps teams have taken steps to mitigate the impact of this incident and we are currently monitoring the performance and stability of Atera for the affected customers.
- resolved Jul 19, 2024, 03:13 AM UTC
Following close monitoring of the environment after the remediation steps have been performed, we have confirmed that services are operational and in full working order.