Atera experienced a minor incident on August 28, 2024 affecting Remote Control, lasting 20h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Remote Control
Update timeline
- investigating Aug 28, 2024, 07:28 PM UTC
We are currently experiencing issues with the AnyDesk integration where the download link is broken. Our team is aware of the problem and is actively working on a resolution. We apologize for any inconvenience and appreciate your patience.
- monitoring Aug 29, 2024, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 29, 2024, 03:53 PM UTC
This incident has been resolved.