Atera experienced a minor incident on November 28, 2024 affecting Remote Control, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Remote Control
Update timeline
- investigating Nov 28, 2024, 11:19 AM UTC
We are currently experiencing connectivity issues with Splashtop services in Europe. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
- monitoring Nov 28, 2024, 11:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 28, 2024, 12:17 PM UTC
This incident has been resolved.