Aspire Software Outage History

Aspire Software degraded · 1 active incident View live status →

Aspire Software had 14 outages in the last 2 years totaling 302h 29m of downtime — averaging 0.6 incidents per month.

There were 14 Aspire Software outages since October 29, 2025 totaling 302h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.youraspire.com

Major September 3, 2026

Aspire Experiencing Errors in Work Tickets

Detected by Pingoru
Sep 03, 2026, 06:52 PM UTC
Resolved
Sep 03, 2026, 08:47 PM UTC
Duration
1h 55m
Affected: Aspire Core
Timeline · 3 updates
  1. investigating Sep 03, 2026, 06:52 PM UTC

    We are currently investigating reports of errors affecting the Work Tickets module. Our team is actively working to identify the root cause, and we will provide further updates as more information becomes available.

  2. identified Sep 03, 2026, 07:26 PM UTC

    We have identified the root cause of the issue and our team is currently working toward a resolution. We will provide further updates as soon as more information becomes available.

  3. resolved Sep 03, 2026, 08:47 PM UTC

    The incident has been resolved.

Read the full incident report →

Critical September 3, 2026

Aspire Experiencing Intermittent Errors

Detected by Pingoru
Sep 03, 2026, 01:05 PM UTC
Resolved
Sep 03, 2026, 06:10 PM UTC
Duration
5h 5m
Affected: Aspire Core
Timeline · 4 updates
  1. investigating Sep 03, 2026, 01:05 PM UTC

    We are currently investigating this issue.

  2. identified Sep 03, 2026, 02:34 PM UTC

    We have identified the root cause of the issue and are currently working toward a resolution. We will provide further updates as soon as more information becomes available.

  3. monitoring Sep 03, 2026, 06:02 PM UTC

    We have implemented a fix for the intermittent errors. Please let us know if you continue to experience any issues.

  4. resolved Sep 03, 2026, 06:10 PM UTC

    This Incident has been Resolved.

Read the full incident report →

Major August 31, 2026

Micosoft 365 Sync Outage

Detected by Pingoru
Aug 31, 2026, 08:53 PM UTC
Resolved
Sep 02, 2026, 01:34 PM UTC
Duration
1d 16h
Affected: Email & Calendar Sync
Timeline · 2 updates
  1. monitoring Aug 31, 2026, 08:53 PM UTC

    We are currently monitoring an issue affecting Microsoft 365 Email/Calendar Sync. This is due to a widespread Microsoft 365 service outage. You can track the official status updates here: https://status.cloud.microsoft/m365/

  2. resolved Sep 02, 2026, 01:34 PM UTC

    Microsoft has reported this issue should be resolved.

Read the full incident report →

Notice August 31, 2026

Aspire Experiencing Sporadic Errors for a Small Percentage of Users

Detected by Pingoru
Aug 31, 2026, 04:48 PM UTC
Resolved
Aug 31, 2026, 12:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 31, 2026, 04:48 PM UTC

    Some users experienced sporadic errors between 7am and 11am CDT due to an issue with a third party provider. The issue should now be resolved. If you are still experiencing issues with accessing Aspire, please reach out to AspireCare and we will be happy to help.

Read the full incident report →

Minor August 4, 2026

Aspire Potential Slowness - Midwest Region

Detected by Pingoru
Aug 04, 2026, 02:30 PM UTC
Resolved
Aug 04, 2026, 06:45 PM UTC
Duration
4h 14m
Affected: Aspire Core
Timeline · 3 updates
  1. identified Aug 04, 2026, 02:30 PM UTC

    We are investigating reports of network latency and service disruptions in the Midwest area. Our team is working with our cloud provider to resolve these connectivity issues and will provide updates as they become available.

  2. monitoring Aug 04, 2026, 03:34 PM UTC

    We have observed improvements in performance and are continuing to monitor the situation closely. We will provide further updates as more information becomes available.

  3. resolved Aug 04, 2026, 06:45 PM UTC

    Functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →

Critical July 23, 2026

Aspire Experiencing Errors/Slowness

Detected by Pingoru
Jul 23, 2026, 03:16 PM UTC
Resolved
Jul 23, 2026, 07:02 PM UTC
Duration
3h 45m
Affected: Aspire CoreAspire Mobile
Timeline · 5 updates
  1. investigating Jul 23, 2026, 03:16 PM UTC

    We’re currently experiencing Slowness/Errors within Aspire. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

  2. identified Jul 23, 2026, 03:33 PM UTC

    3rd Party Service Availability Issue We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.

  3. identified Jul 23, 2026, 04:47 PM UTC

    Our 3rd party provider has identified the the issue impacting Aspire and is actively implementing a fix. We will continue to provide updates on the progress.

  4. monitoring Jul 23, 2026, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 23, 2026, 07:02 PM UTC

    The issue has been resolved. Although our 3rd party service provider is still facing issues we have mitigated the issues.

Read the full incident report →

Major May 7, 2026

Aspire Experiencing PIN Issue

Detected by Pingoru
May 07, 2026, 12:31 PM UTC
Resolved
May 07, 2026, 03:06 PM UTC
Duration
2h 35m
Affected: Aspire CoreAspire Mobile
Timeline · 6 updates
  1. identified May 07, 2026, 12:31 PM UTC

    Some Aspire users may be experiencing errors while trying to log in with their PIN. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide regular updates. Next Update: 930 CDT

  2. identified May 07, 2026, 01:55 PM UTC

    We are continuing to work on a fix for the PIN issue. We appreciate your patience as our team works to implement a solution. Next Update: 10:00 AM CDT

  3. identified May 07, 2026, 01:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 07, 2026, 02:02 PM UTC

    At 10:05 EDT, there will be a brief disruption while we deploy a fix. We apologize for the inconvenience.

  5. monitoring May 07, 2026, 02:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 07, 2026, 03:06 PM UTC

    The ability to use PINs has been restored. Please contact Aspire Care if you continue to experience issues.

Read the full incident report →

Major April 21, 2026

Aspire Experiencing Slowness/Errors

Detected by Pingoru
Apr 21, 2026, 12:30 PM UTC
Resolved
Apr 21, 2026, 03:43 PM UTC
Duration
3h 12m
Affected: Aspire Core
Timeline · 5 updates
  1. investigating Apr 21, 2026, 12:30 PM UTC

    Some Aspire users may be experiencing errors and/or slower performance than expected. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 8:00am CDT

  2. investigating Apr 21, 2026, 12:39 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 21, 2026, 01:00 PM UTC

    We are continuing to investigate this issue. Next Update: 8:30am CDT

  4. monitoring Apr 21, 2026, 01:29 PM UTC

    The issue has been identified and corrective measures taken. We will continue to monitor for any additional errors. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.

  5. resolved Apr 21, 2026, 03:43 PM UTC

    The issue has been resolved. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.

Read the full incident report →

Notice April 2, 2026

Aspire Experiencing Issue

Detected by Pingoru
Apr 02, 2026, 01:28 PM UTC
Resolved
Apr 02, 2026, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 02, 2026, 01:28 PM UTC

    On the morning of 4/2/2026, Aspire experienced and issue that prevented users from accessing multiple parts of the system. This issue was resolved around 7:15am CDT, and Aspire should now be functioning as intended.

Read the full incident report →

Notice December 22, 2025

Aspire Experiencing Issue With QBO

Detected by Pingoru
Dec 22, 2025, 03:46 PM UTC
Resolved
Dec 22, 2025, 06:03 PM UTC
Duration
2h 17m
Affected: Aspire Core
Timeline · 3 updates
  1. identified Dec 22, 2025, 03:46 PM UTC

    We’re currently experiencing an issue with the QuickBooks Online sync feature within Aspire. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress, and we will provide an update within the next hour.

  2. monitoring Dec 22, 2025, 04:36 PM UTC

    We are seeing signs that the issue has been resolved, and you should now be able to resync with QuickBooks Online. We will continue to monitor this issue. Should you continue to experience issues with QuickBooks Online and Aspire, please submit a ticket to AspireCare so we can promptly assist. Thank you!

  3. resolved Dec 22, 2025, 06:03 PM UTC

    At this time, this issue has been fully resolved. Should you experience any additional issues with QuickBooks Online and Aspire, please submit a ticket to AspireCare so we can promptly assist. Thank you!

Read the full incident report →

Notice November 18, 2025

Cloudflare Outage (Aspire Core Services Unaffected)

Detected by Pingoru
Nov 18, 2025, 02:56 PM UTC
Resolved
Nov 18, 2025, 07:02 PM UTC
Duration
4h 6m
Timeline · 2 updates
  1. monitoring Nov 18, 2025, 02:56 PM UTC

    We are monitoring a global Cloudflare outage affecting internet infrastructure. Please be advised that our core platform remains fully operational and your daily workflows are unaffected. However, third-party integrations—such as SMS, email, accounting syncs, and GPS—may experience interruptions if those external providers rely on Cloudflare. We have identified the Aspire User Guide is currently unavailable as our provider uses Cloudflare. If you encounter issues with these specific tools, we recommend checking the status pages of the respective providers. We will continue to monitor the situation.

  2. resolved Nov 18, 2025, 07:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025

Aspire Core Experiencing Outage

Detected by Pingoru
Oct 29, 2025, 08:23 PM UTC
Resolved
Oct 30, 2025, 11:15 AM UTC
Duration
14h 52m
Affected: Aspire Core
Timeline · 7 updates
  1. identified Oct 29, 2025, 04:17 PM UTC

    We are currently experiencing an outage with Aspire Core. It appears this is related to a broader Microsoft Azure outage impacting its hosting services. We will continue to monitor this situation. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 12:15 PM Central

  2. identified Oct 29, 2025, 05:16 PM UTC

    Microsoft is continuing to investigate the issue that is affecting Aspire Core. We appreciate your patience on this matter. Next Update: 1:15 PM Central

  3. identified Oct 29, 2025, 06:16 PM UTC

    Microsoft is still continuing to investigate the issue that is affecting Aspire Core. We appreciate your continued patience on this matter. Next Update: 2:15 PM Central

  4. identified Oct 29, 2025, 07:16 PM UTC

    Microsoft has Identified the cause as a inadvertant configuration change and are working to get it restored. We will continue to post updates on the progress. Next Update: 3:15 PM Central

  5. monitoring Oct 29, 2025, 08:23 PM UTC

    Microsoft has initiated changes to mitigate the issue. They are expecting the issue to be resolved within the next couple hours. We are monitoring the situation and will provide updates on further progress. Next Update: 4:30 pm Central

  6. monitoring Oct 29, 2025, 09:31 PM UTC

    Access has been restored, but intermittent interruptions may be experienced as Microsoft completes the restoration process. The issue was caused by a global outage with Microsoft Azure, which impacted many software services across the internet. Please reach out to AspireCare if you have any questions.

  7. resolved Oct 30, 2025, 11:15 AM UTC

    Aspire Core functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →