Aspire Software Outage History

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Aspire Software had 16 outages in the last 2 years totaling 258h 14m of downtime — averaging 0.7 incidents per month.

There were 16 Aspire Software outages since July 11, 2025 totaling 258h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.youraspire.com

Minor August 4, 2026

Aspire Potential Slowness - Midwest Region

Detected by Pingoru
Aug 04, 2026, 02:30 PM UTC
Resolved
Aug 04, 2026, 06:45 PM UTC
Duration
4h 14m
Affected: Aspire Core
Timeline · 3 updates
  1. identified Aug 04, 2026, 02:30 PM UTC

    We are investigating reports of network latency and service disruptions in the Midwest area. Our team is working with our cloud provider to resolve these connectivity issues and will provide updates as they become available.

  2. monitoring Aug 04, 2026, 03:34 PM UTC

    We have observed improvements in performance and are continuing to monitor the situation closely. We will provide further updates as more information becomes available.

  3. resolved Aug 04, 2026, 06:45 PM UTC

    Functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →

Critical July 23, 2026

Aspire Experiencing Errors/Slowness

Detected by Pingoru
Jul 23, 2026, 03:16 PM UTC
Resolved
Jul 23, 2026, 07:02 PM UTC
Duration
3h 45m
Affected: Aspire CoreAspire Mobile
Timeline · 5 updates
  1. investigating Jul 23, 2026, 03:16 PM UTC

    We’re currently experiencing Slowness/Errors within Aspire. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

  2. identified Jul 23, 2026, 03:33 PM UTC

    3rd Party Service Availability Issue We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.

  3. identified Jul 23, 2026, 04:47 PM UTC

    Our 3rd party provider has identified the the issue impacting Aspire and is actively implementing a fix. We will continue to provide updates on the progress.

  4. monitoring Jul 23, 2026, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 23, 2026, 07:02 PM UTC

    The issue has been resolved. Although our 3rd party service provider is still facing issues we have mitigated the issues.

Read the full incident report →

Major May 7, 2026

Aspire Experiencing PIN Issue

Detected by Pingoru
May 07, 2026, 12:31 PM UTC
Resolved
May 07, 2026, 03:06 PM UTC
Duration
2h 35m
Affected: Aspire CoreAspire Mobile
Timeline · 6 updates
  1. identified May 07, 2026, 12:31 PM UTC

    Some Aspire users may be experiencing errors while trying to log in with their PIN. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide regular updates. Next Update: 930 CDT

  2. identified May 07, 2026, 01:55 PM UTC

    We are continuing to work on a fix for the PIN issue. We appreciate your patience as our team works to implement a solution. Next Update: 10:00 AM CDT

  3. identified May 07, 2026, 01:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 07, 2026, 02:02 PM UTC

    At 10:05 EDT, there will be a brief disruption while we deploy a fix. We apologize for the inconvenience.

  5. monitoring May 07, 2026, 02:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 07, 2026, 03:06 PM UTC

    The ability to use PINs has been restored. Please contact Aspire Care if you continue to experience issues.

Read the full incident report →

Major April 21, 2026

Aspire Experiencing Slowness/Errors

Detected by Pingoru
Apr 21, 2026, 12:30 PM UTC
Resolved
Apr 21, 2026, 03:43 PM UTC
Duration
3h 12m
Affected: Aspire Core
Timeline · 5 updates
  1. investigating Apr 21, 2026, 12:30 PM UTC

    Some Aspire users may be experiencing errors and/or slower performance than expected. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 8:00am CDT

  2. investigating Apr 21, 2026, 12:39 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 21, 2026, 01:00 PM UTC

    We are continuing to investigate this issue. Next Update: 8:30am CDT

  4. monitoring Apr 21, 2026, 01:29 PM UTC

    The issue has been identified and corrective measures taken. We will continue to monitor for any additional errors. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.

  5. resolved Apr 21, 2026, 03:43 PM UTC

    The issue has been resolved. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.

Read the full incident report →

Notice April 2, 2026

Aspire Experiencing Issue

Detected by Pingoru
Apr 02, 2026, 01:28 PM UTC
Resolved
Apr 02, 2026, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 02, 2026, 01:28 PM UTC

    On the morning of 4/2/2026, Aspire experienced and issue that prevented users from accessing multiple parts of the system. This issue was resolved around 7:15am CDT, and Aspire should now be functioning as intended.

Read the full incident report →

Notice December 22, 2025

Aspire Experiencing Issue With QBO

Detected by Pingoru
Dec 22, 2025, 03:46 PM UTC
Resolved
Dec 22, 2025, 06:03 PM UTC
Duration
2h 17m
Affected: Aspire Core
Timeline · 3 updates
  1. identified Dec 22, 2025, 03:46 PM UTC

    We’re currently experiencing an issue with the QuickBooks Online sync feature within Aspire. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress, and we will provide an update within the next hour.

  2. monitoring Dec 22, 2025, 04:36 PM UTC

    We are seeing signs that the issue has been resolved, and you should now be able to resync with QuickBooks Online. We will continue to monitor this issue. Should you continue to experience issues with QuickBooks Online and Aspire, please submit a ticket to AspireCare so we can promptly assist. Thank you!

  3. resolved Dec 22, 2025, 06:03 PM UTC

    At this time, this issue has been fully resolved. Should you experience any additional issues with QuickBooks Online and Aspire, please submit a ticket to AspireCare so we can promptly assist. Thank you!

Read the full incident report →

Notice November 18, 2025

Cloudflare Outage (Aspire Core Services Unaffected)

Detected by Pingoru
Nov 18, 2025, 02:56 PM UTC
Resolved
Nov 18, 2025, 07:02 PM UTC
Duration
4h 6m
Timeline · 2 updates
  1. monitoring Nov 18, 2025, 02:56 PM UTC

    We are monitoring a global Cloudflare outage affecting internet infrastructure. Please be advised that our core platform remains fully operational and your daily workflows are unaffected. However, third-party integrations—such as SMS, email, accounting syncs, and GPS—may experience interruptions if those external providers rely on Cloudflare. We have identified the Aspire User Guide is currently unavailable as our provider uses Cloudflare. If you encounter issues with these specific tools, we recommend checking the status pages of the respective providers. We will continue to monitor the situation.

  2. resolved Nov 18, 2025, 07:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025

Aspire Core Experiencing Outage

Detected by Pingoru
Oct 29, 2025, 08:23 PM UTC
Resolved
Oct 30, 2025, 11:15 AM UTC
Duration
14h 52m
Affected: Aspire Core
Timeline · 7 updates
  1. identified Oct 29, 2025, 04:17 PM UTC

    We are currently experiencing an outage with Aspire Core. It appears this is related to a broader Microsoft Azure outage impacting its hosting services. We will continue to monitor this situation. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 12:15 PM Central

  2. identified Oct 29, 2025, 05:16 PM UTC

    Microsoft is continuing to investigate the issue that is affecting Aspire Core. We appreciate your patience on this matter. Next Update: 1:15 PM Central

  3. identified Oct 29, 2025, 06:16 PM UTC

    Microsoft is still continuing to investigate the issue that is affecting Aspire Core. We appreciate your continued patience on this matter. Next Update: 2:15 PM Central

  4. identified Oct 29, 2025, 07:16 PM UTC

    Microsoft has Identified the cause as a inadvertant configuration change and are working to get it restored. We will continue to post updates on the progress. Next Update: 3:15 PM Central

  5. monitoring Oct 29, 2025, 08:23 PM UTC

    Microsoft has initiated changes to mitigate the issue. They are expecting the issue to be resolved within the next couple hours. We are monitoring the situation and will provide updates on further progress. Next Update: 4:30 pm Central

  6. monitoring Oct 29, 2025, 09:31 PM UTC

    Access has been restored, but intermittent interruptions may be experienced as Microsoft completes the restoration process. The issue was caused by a global outage with Microsoft Azure, which impacted many software services across the internet. Please reach out to AspireCare if you have any questions.

  7. resolved Oct 30, 2025, 11:15 AM UTC

    Aspire Core functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →

Major August 26, 2025

Aspire Core Experiencing a Partial Outage

Detected by Pingoru
Aug 26, 2025, 05:30 PM UTC
Resolved
Aug 26, 2025, 05:41 PM UTC
Duration
10m
Affected: Aspire Core
Timeline · 2 updates
  1. investigating Aug 26, 2025, 05:30 PM UTC

    We’re currently experiencing an issue where some customers may receive errors when navigating through Aspire Core. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 3:30 EDT

  2. resolved Aug 26, 2025, 05:41 PM UTC

    Aspire Core functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →

Notice August 18, 2025

Aspire Experienced Slowness

Detected by Pingoru
Aug 18, 2025, 03:18 PM UTC
Resolved
Aug 18, 2025, 03:18 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 18, 2025, 03:18 PM UTC

    We experienced an issue where some customers may have experienced slowness in Aspire Core. Our team addressed the issue and restored functionality as quickly as possible. We apologize for the inconvenience.

Read the full incident report →

Minor August 7, 2025

Aspire Core Search Functionality Experiencing Slowness

Detected by Pingoru
Aug 07, 2025, 05:15 PM UTC
Resolved
Aug 07, 2025, 05:45 PM UTC
Duration
29m
Affected: Aspire Core
Timeline · 2 updates
  1. identified Aug 07, 2025, 05:15 PM UTC

    We’re currently experiencing issues with slowness and unresponsiveness for some customers, specifically with search functionality. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience.

  2. resolved Aug 07, 2025, 05:45 PM UTC

    Aspire Core functionality, specifically search pages, have been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →

Minor August 6, 2025

Aspire Experiencing Slowness

Detected by Pingoru
Aug 06, 2025, 11:50 AM UTC
Resolved
Aug 06, 2025, 01:12 PM UTC
Duration
1h 22m
Affected: Aspire Core
Timeline · 2 updates
  1. investigating Aug 06, 2025, 12:10 PM UTC

    We’re currently experiencing an issue where some customers may be unable to access Aspire Core. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

  2. resolved Aug 06, 2025, 01:12 PM UTC

    Aspire Core functionality has been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →

Minor August 4, 2025

Aspire Core Experiencing Slowness

Detected by Pingoru
Aug 04, 2025, 03:48 PM UTC
Resolved
Aug 04, 2025, 04:22 PM UTC
Duration
34m
Affected: Aspire Core
Timeline · 2 updates
  1. identified Aug 04, 2025, 03:48 PM UTC

    We’re currently experiencing issues with slowness and unresponsiveness for some customers. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience.

  2. resolved Aug 04, 2025, 04:22 PM UTC

    Aspire Core functionality, specifically search pages, have been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →

Minor July 29, 2025

Aspire Core Experiencing Access Issues

Detected by Pingoru
Jul 29, 2025, 01:10 PM UTC
Resolved
Jul 29, 2025, 01:59 PM UTC
Duration
49m
Affected: Aspire Core
Timeline · 2 updates
  1. investigating Jul 29, 2025, 01:10 PM UTC

    We’re currently experiencing an issue where some customers may be experiencing issues accessing Aspire Core. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

  2. resolved Jul 29, 2025, 01:59 PM UTC

    Aspire Core functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.

Read the full incident report →