Is AskCody down?
Last checked 2m agoNo incidents right now.
AskCody is operational right now. Last checked 2m ago; the most recent incident resolved 9d ago.
Real-time AskCody status, recent outages, and incident history: pulled directly from AskCody's official status page at status.askcody.com every 5 minutes. Pingoru tracks 36 AskCody services and has captured 3 incidents in the last 90 days (99.77% uptime). Get email, Slack, Discord, or webhook alerts the moment AskCody reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- monitoring · Oct 13, 2026, 11:42 AM UTC
Today between 11:40 and 13:15 CEST, some AskCody customers in our EU region may have seen information that was not up to date. This could show up as: - missing or outdated meeting room bookings - missing catering orders - guests who could not be checked in or out We found the cause: a configuration issue in today’s update. We reverted the update at 13:15 CEST, and AskCody is now showing current information again. Changes made between 11:40 and 13:15 CEST, such as new bookings, orders or guest check-ins, may not be visible. We’re sorry for the disruption and thank you for your patience.
- resolved · Oct 21, 2026, 12:35 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Exchange IntegrationExchange Integration
Timeline · 3 updates
- identified · Sep 07, 2026, 10:06 AM UTC
Rooms on Info dashboards and Meeting Room Displays may intermittently show an error ("ErrorUnauthorized") instead of meetings, and other features reading calendars through an on-premises Exchange connection can be intermittently affected, including saving or updating Exchange connection credentials. Customers on Exchange Online (Microsoft 365) connections are not affected. Meeting data itself is intact — meetings, bookings, and orders are not lost. Next update will come asap.
- monitoring · Sep 07, 2026, 10:15 AM UTC
A fix has been deployed and services are recovering. Info dashboards, Meeting Room Displays, and other features reading on-premises Exchange calendars in the EU region are confirmed working again, and error rates have returned to normal. Saving and updating Exchange connection credentials works again as well. We will continue monitoring before marking this resolved.
- resolved · Sep 07, 2026, 10:43 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Outlook Add-inMeeting Services PortalMeeting Services Finance API
Timeline · 2 updates
- identified · Aug 31, 2026, 09:32 AM UTC
Affected Users: AskCody Services Region: Europe We have identified the cause of the partial outage in AskCody Services and have begun working on a solution. Users may experience this issue as deliveries not getting tracked and not being able to order services, including issues in the Services part of the management portal. The next update will be provided as soon as possible
- resolved · Aug 31, 2026, 01:03 PM UTC
After monitoring the implemented solution in AskCody Services, the issue related to the partial outage has been resolved, and the affected components are now operational.
Latest: After monitoring the implemented solution in AskCody Services, the issue related to the partial outage has been resolved, and the affected components are now operational.
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Incident record
Since April 2026 · Statuspage by Atlassian · 36 components checked every 5 minutesThe longest incident in the last year, [EU] Bookings, services and guest check-ins showing outdated information. on October 13, 2026, ran for 8 days.
Most affected components, last 12 months
- Outlook Add-in2
- Data Collection1
- Data Collection1
- Exchange Integration1
- Exchange Integration1
Latest incidents
- [EU] Bookings, services and guest check-ins showing outdated information.
Today between 11:40 and 13:15 CEST, some AskCody customers in our EU region may have seen information that was not up to date. This could show up as: - missing…
- [Global]: Partial Outage - On-prem exchange connections.
Rooms on Info dashboards and Meeting Room Displays may intermittently show an error ("ErrorUnauthorized") instead of meetings, and other features reading…
- [Europe] Partial Outage - AskCody Services
Affected Users: AskCody Services Region: Europe We have identified the cause of the partial outage in AskCody Services and have begun working on a solution.…
- Started Oct 13, 2026, 11:42 AM UTC · Resolved Oct 21, 2026, 12:35 PM UTC · 8d
- Started Sep 07, 2026, 10:06 AM UTC · Resolved Sep 07, 2026, 10:43 AM UTC · 37m
- Started Aug 31, 2026, 09:32 AM UTC · Resolved Aug 31, 2026, 01:03 PM UTC · 3h 30m