AskCody experienced a major incident on August 31, 2026 affecting Outlook Add-in and Meeting Services Portal and 1 more component, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 31, 2026, 09:32 AM UTC
Affected Users: AskCody Services Region: Europe We have identified the cause of the partial outage in AskCody Services and have begun working on a solution. Users may experience this issue as deliveries not getting tracked and not being able to order services, including issues in the Services part of the management portal. The next update will be provided as soon as possible
- resolved Aug 31, 2026, 01:03 PM UTC
After monitoring the implemented solution in AskCody Services, the issue related to the partial outage has been resolved, and the affected components are now operational.