Ascend experienced a major incident on May 29, 2025 affecting Stratus, lasting 17h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2025, 07:45 PM UTC
There's currently an issue impacting some Ascend functionality. Our team is actively working on a resolution. If you see an unexpected error, it's likely due to this issue. In some cases you can exit out of the error and continue work. In others, this will not work and you''ll need to wait for our team to resolve the issue. Please subscribe to this status page to stay up to date on this and any other future issues impacting Ascend. Thank you for your patience as we work to resolve the issue.
- monitoring May 29, 2025, 08:42 PM UTC
Response times have improved. Functionality should be back to normal. We will continue to investigate possible root causes in order to prevent it from happening again. Thank you again for your patience as we addressed this issue.
- resolved May 30, 2025, 01:05 PM UTC
The issue has been resolved, the development team is working to ensure this issue does not occur again.