Ascend experienced a critical incident on July 17, 2026 affecting Locally, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Locally
Update timeline
- identified Jul 17, 2026, 04:00 PM UTC
Locally has made a code change that is resulting orders failing to be completed and their services have been temporarily suspended until the issue can be resolved. We are working with Locally Support to resolve and reenable this as soon as possible.
- resolved Jul 17, 2026, 05:03 PM UTC
Locally has reverted their code changes and the functionality should be enabled and working as designed once more.