Asaas incident

Indisponibilidade na consulta Serasa

Major Resolved View vendor source →

Asaas experienced a major incident on November 24, 2025 affecting Consulta Serasa, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 05:58 PM UTC
Resolved
Nov 24, 2025, 07:03 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 24, 2025, 05:58 PM UTC

Affected components

Consulta Serasa

Update timeline

  1. investigating Nov 24, 2025, 05:58 PM UTC

    Estamos enfrentando uma indisponibilidade na utilização da Consulta Serasa. O time responsável está atuando para normalizar o serviço o mais breve possível.

  2. resolved Nov 24, 2025, 07:03 PM UTC

    A Consulta Serasa está disponível novamente.