Artera incident

SMS Delivery Delays to Verizon

Minor Resolved View vendor source →

Artera experienced a minor incident on October 25, 2024 affecting Automations and Automated Messaging and Vendors and Partners and 1 more component, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 02:28 PM UTC
Resolved
Oct 25, 2024, 07:30 PM UTC
Duration
5h 1m
Detected by Pingoru
Oct 25, 2024, 02:28 PM UTC

Affected components

Automations and Automated MessagingVendors and PartnersManual MessagingSendMessage API

Update timeline

  1. identified Oct 25, 2024, 02:28 PM UTC

    Artera's Telecoms partner have reported sms delivery delays to Verizon customers. Artera will be continuing to monitor and provide updates here.

  2. resolved Oct 25, 2024, 07:30 PM UTC

    Artera's Telecom Partner has resolved the sms delivery delays with Verizon.