Artera experienced a minor incident on June 27, 2025 affecting Login to Artera Web App, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 27, 2025, 03:22 PM UTC
Artera has identified an issue that is causing some user Logins to fail. While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here. We thank you for your patience as we continue to look into this issue. If you have any other related issues to report, please reach out to our support team via support.artera.io.
- identified Jun 27, 2025, 04:55 PM UTC
Artera is has identified an issue that is causing some user logins to fail. While we do not have an ETA for a resolution, our engineers are working to resolve the problem as quickly as possible. We will continue to update the status here. We thank you for your patience as we continue to look into this issue. If you have any other related issues to report, please reach out to our support team via support.artera.io.
- monitoring Jun 27, 2025, 05:07 PM UTC
Artera is observing that all systems are operational at this time. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause. We thank you for your patience as we work through this issue. If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
- resolved Jun 27, 2025, 06:31 PM UTC
We are no longer experiencing issues with User Login. This incident is resolved. We thank you for your patience and understanding. If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.