Artera experienced a notice incident on March 4, 2026 affecting Automations and Automated Messaging and Conversation Builder and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Automations and Automated MessagingConversation BuilderManual MessagingSendMessage API
Update timeline
- resolved Mar 04, 2026, 01:14 AM UTC
Artera has identified an issue that affected outbound messages from 4:03pm PST to about 4:08pm PST. This incident has been resolved. This issue was related to maintenance that our third-party vendor Twilio was conducting and affected all outbound messages that were sent during this time. These messages failed and were not reattempted to send. If you have any other related issues to report, please reach out to our support team via support.artera.io.