Artera experienced a notice incident on April 27, 2026 affecting VPN, lasting 2d 13h. The incident has been resolved; the full update timeline is below.
Affected components
VPN
Update timeline
- monitoring Apr 27, 2026, 06:04 AM UTC
On 4/26/2026 Artera identified a brief service interruption in relation to HL7 message delivery to Artera's Interfaces related to a third party outage. Artera’s Integration Engineers successfully resolved the bottleneck by restarting the affected interface services, and all queued messages have now been fully processed. While the platform has returned to normal operations, we are continuing to monitor the interface closely to ensure ongoing stability.
- resolved Apr 29, 2026, 07:48 PM UTC
The incident that caused a brief disruption to customer HL7 interfaces has been resolved.