Array Outage History
Array degraded · 1 active incident View live status →Pingoru has recorded 150 incidents for Array: 149 in the last 12 months and 45 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 2 of 720 (0%) |
| May 2026 | 16 | 72 of 744 (10%) |
| June 2026 | 12 | 69 of 720 (10%) |
| July 2026 | 25 | 16 of 744 (2%) |
| August 2026 | 10 | 38 of 744 (5%) |
| September 2026 | 17 | 12 of 720 (2%) |
| October 2026 | 16 | 3 of 744 (0%) |
| November 2026 | 3 | 9 of 48 (18%) |
Incidents, newest first
Notice April 21, 2026 Investigating System Issue 9m
Started Apr 21, 2026, 02:10 PM UTC· resolved Apr 21, 2026, 02:19 PM UTC
- investigating Apr 21, 2026, 02:10 PM UTC
We have been notified of a potential issue and are investigating.
Notice April 14, 2026 Investigating System Issue 4m
Started Apr 14, 2026, 09:48 PM UTC· resolved Apr 14, 2026, 09:53 PM UTC
- investigating Apr 14, 2026, 09:48 PM UTC
We have been notified of a potential issue and are investigating.
- resolved Apr 14, 2026, 09:53 PM UTC
This incident has been resolved.
Notice April 8, 2026 Investigating My Credit Manager System Issue 18m My Credit Manager
Started Apr 08, 2026, 07:44 PM UTC· resolved Apr 08, 2026, 08:03 PM UTC
- investigating Apr 08, 2026, 07:44 PM UTC
We have been notified of a potential issue and are investigating.
- resolved Apr 08, 2026, 08:03 PM UTC
This issue has been resolved. We’re continuing to monitor performance to ensure everything remains stable.
Notice April 2, 2026 Investigating System Issue 28m
Started Apr 02, 2026, 03:16 PM UTC· resolved Apr 02, 2026, 03:44 PM UTC
- investigating Apr 02, 2026, 03:16 PM UTC
We have been notified of a potential issue and are investigating.
- resolved Apr 02, 2026, 03:44 PM UTC
our monitoring indicated a low-volume occurrence of delayed response times for a small number of report storage / retrieval requests, we investigated and remediated.
Minor April 1, 2026 Investigating Financial Links Issue 37m Financial Links
Started Apr 01, 2026, 09:41 PM UTC· resolved Apr 01, 2026, 10:19 PM UTC
- investigating Apr 01, 2026, 09:41 PM UTC
We have been notified of a potential issue affecting Financial Links and are investigating.
- investigating Apr 01, 2026, 09:48 PM UTC
We are investigating a potential issue affecting Financial Links.
- identified Apr 01, 2026, 10:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 01, 2026, 10:19 PM UTC
This incident has been resolved.
Minor March 31, 2026 Investigating Multiple System Issue 32m My Credit Manager, Identity Protect, Privacy Protect, Offers Engine and 1 more
Started Mar 31, 2026, 07:31 PM UTC· resolved Mar 31, 2026, 08:03 PM UTC
- investigating Mar 31, 2026, 07:31 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Mar 31, 2026, 07:37 PM UTC
We are continuing to investigate this issue.
- investigating Mar 31, 2026, 07:40 PM UTC
We are currently investigating a potential issue that may impact Reporting, Privacy, and Identity services. During this time, you may experience degraded performance. Our team is actively working to identify the cause and will provide updates as more information becomes available.
- resolved Mar 31, 2026, 08:03 PM UTC
All systems have stabilized all services to a steady state volume.
Notice March 30, 2026 Investigating Privacy Protect System Issue 45m Privacy Protect
Started Mar 30, 2026, 04:04 PM UTC· resolved Mar 30, 2026, 04:49 PM UTC
- investigating Mar 30, 2026, 04:04 PM UTC
We have been notified of a potential Privacy Protect issue causing downtime for priority scans for shared prod and are investigating.
- investigating Mar 30, 2026, 04:12 PM UTC
We are continuing to investigate this issue.
- resolved Mar 30, 2026, 04:49 PM UTC
We observed an issue with the RabbitMQ cluster in shared prod. The cluster was reconnected and services are restored.
Notice March 19, 2026 Investigating SQL Server System Issue 4h 13m
Started Mar 19, 2026, 07:18 AM UTC· resolved Mar 19, 2026, 11:32 AM UTC
- investigating Mar 19, 2026, 07:18 AM UTC
We have been notified of a potential issue and are investigating.
- resolved Mar 19, 2026, 11:32 AM UTC
This incident has been resolved.
Notice March 11, 2026 Component Loading Error for BuildCredit Rent –
Started Mar 11, 2026, 07:00 PM UTC· resolved Mar 11, 2026, 07:00 PM UTC
- resolved Apr 02, 2026, 04:44 PM UTC
Issues loading the BuildCredit Rent component. This has been resolved.
Notice March 10, 2026 Investigating Identity Protect System Issue 2h Identity Protect
Started Mar 10, 2026, 05:26 PM UTC· resolved Mar 10, 2026, 07:27 PM UTC
- investigating Mar 10, 2026, 05:26 PM UTC
We are investigating degraded alert performance.
- investigating Mar 10, 2026, 06:07 PM UTC
We are continuing to investigate this issue with one of our vendors.
- resolved Mar 10, 2026, 07:27 PM UTC
This incident has been resolved.
Major March 7, 2026 Investigating System Issue 25m Financial Links
Started Mar 07, 2026, 06:27 AM UTC· resolved Mar 07, 2026, 06:52 AM UTC
- investigating Mar 07, 2026, 05:59 AM UTC
We have been notified of a potential issue and are investigating.
- identified Mar 07, 2026, 06:27 AM UTC
We are experiencing a partial outage for Financial Links, as one of our vendors is down.
- monitoring Mar 07, 2026, 06:40 AM UTC
Things seem to have returned to normal, but we will continue to monitor the situation.
- resolved Mar 07, 2026, 06:52 AM UTC
This incident has been resolved.
Minor March 5, 2026 Investigating Privacy Protect Webhooks Issue 17m Privacy Protect
Started Mar 05, 2026, 08:34 PM UTC· resolved Mar 05, 2026, 08:51 PM UTC
- investigating Mar 05, 2026, 08:34 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Mar 05, 2026, 08:44 PM UTC
We are continuing to investigate this issue.
- resolved Mar 05, 2026, 08:51 PM UTC
This incident has been resolved.
Notice March 5, 2026 Investigating Sandbox API System Issue 47m
Started Mar 05, 2026, 05:40 PM UTC· resolved Mar 05, 2026, 06:27 PM UTC
- investigating Mar 05, 2026, 05:40 PM UTC
We have been notified of a potential issue affecting sandbox APIs and are investigating.
- resolved Mar 05, 2026, 06:27 PM UTC
This incident has been resolved.
Major February 26, 2026 Investigating Offers Engine Issue 3h 10m Offers Engine
Started Feb 26, 2026, 02:59 PM UTC· resolved Feb 26, 2026, 06:10 PM UTC
- investigating Feb 26, 2026, 02:59 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Feb 26, 2026, 03:08 PM UTC
We are investigating an issue with blank offers being returned for Offers engine
- identified Feb 26, 2026, 04:35 PM UTC
We are continuing to work on this issue. We will provide update shortly.
- identified Feb 26, 2026, 05:37 PM UTC
We are continuing to work on this issue. We will provide update shortly.
- resolved Feb 26, 2026, 06:10 PM UTC
This incident has been resolved.
Notice February 18, 2026 Investigating System Issue 16m
Started Feb 18, 2026, 08:43 PM UTC· resolved Feb 18, 2026, 08:59 PM UTC
- investigating Feb 18, 2026, 08:43 PM UTC
We have been notified of a potential issue and are investigating.
- resolved Feb 18, 2026, 08:59 PM UTC
This incident has been resolved.
Minor February 13, 2026 Investigating Privacy Protect System Issue 1h 38m Privacy Protect
Started Feb 13, 2026, 02:46 PM UTC· resolved Feb 13, 2026, 04:25 PM UTC
- investigating Feb 13, 2026, 02:46 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Feb 13, 2026, 03:59 PM UTC
We are continuing to investigate this issue.
- resolved Feb 13, 2026, 04:25 PM UTC
This incident has been resolved.
Notice February 13, 2026 Investigating Email System Issue 1h 56m
Started Feb 13, 2026, 02:30 PM UTC· resolved Feb 13, 2026, 04:26 PM UTC
- investigating Feb 13, 2026, 02:30 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Feb 13, 2026, 04:09 PM UTC
We are continuing to investigate this issue.
- resolved Feb 13, 2026, 04:26 PM UTC
This incident has been resolved.
Notice February 11, 2026 Investigating System Issue 58m
Started Feb 11, 2026, 03:34 AM UTC· resolved Feb 11, 2026, 04:32 AM UTC
- investigating Feb 11, 2026, 03:34 AM UTC
We have been notified of a potential issue and are investigating.
- resolved Feb 11, 2026, 04:32 AM UTC
This incident has been resolved.
Notice February 10, 2026 Brief Whitelabel Service Interruption –
Started Feb 10, 2026, 11:37 PM UTC· resolved Feb 10, 2026, 11:37 PM UTC
- resolved Feb 10, 2026, 11:37 PM UTC
Some white label sites experienced a brief outage that was resolved within 2 minutes. All services are operating normally.
Major February 10, 2026 Investigating Privacy Protect Issue 19m Privacy Protect
Started Feb 10, 2026, 04:58 PM UTC· resolved Feb 10, 2026, 05:18 PM UTC
- investigating Feb 10, 2026, 04:58 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Feb 10, 2026, 05:01 PM UTC
We are currently investigating an issue affecting Privacy Protect components.
- monitoring Feb 10, 2026, 05:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 10, 2026, 05:18 PM UTC
This incident has been resolved.
Notice February 5, 2026 System Issue affecting Multiple Services 1h 1m
Started Feb 05, 2026, 12:00 AM UTC· resolved Feb 05, 2026, 01:01 AM UTC
- monitoring Feb 05, 2026, 12:25 AM UTC
We are currently monitoring an issue that was impacting multiple services.
- resolved Feb 05, 2026, 01:01 AM UTC
This incident has been resolved.
Minor February 4, 2026 Investigating System Issue 3h 17m My Credit Manager
Started Feb 04, 2026, 05:27 AM UTC· resolved Feb 04, 2026, 08:45 AM UTC
- investigating Feb 04, 2026, 05:27 AM UTC
We have been alerted to a potential issue affecting retrieval of some TUI credit reports and are currently investigating
- investigating Feb 04, 2026, 05:37 AM UTC
TUI is currently experiencing technical issues that may impact retrieval of some credit reports. We are actively investigating and will provide updates as available.
- resolved Feb 04, 2026, 08:45 AM UTC
This incident has been resolved.
Notice February 3, 2026 Service Issue - SV5 30m
Started Feb 03, 2026, 07:18 PM UTC· resolved Feb 03, 2026, 07:49 PM UTC
- investigating Feb 03, 2026, 07:18 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Feb 03, 2026, 07:30 PM UTC
We are continuing to investigate this issue.
- resolved Feb 03, 2026, 07:49 PM UTC
This incident has been resolved.
Notice February 2, 2026 Investigating System Issue 4h 5m
Started Feb 02, 2026, 05:26 AM UTC· resolved Feb 02, 2026, 09:31 AM UTC
- investigating Feb 02, 2026, 05:26 AM UTC
We have been notified of a potential issue and are investigating.
- resolved Feb 02, 2026, 09:31 AM UTC
This incident has been resolved.
Minor January 29, 2026 Investigating System Issue with multiple services failing 15m My Credit Manager
Started Jan 29, 2026, 07:26 PM UTC· resolved Jan 29, 2026, 07:41 PM UTC
- investigating Jan 29, 2026, 07:26 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Jan 29, 2026, 07:33 PM UTC
We are continuing to investigate this issue.
- resolved Jan 29, 2026, 07:41 PM UTC
This incident has been resolved.