Array experienced a minor incident on February 4, 2026 affecting My Credit Manager, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
My Credit Manager
Update timeline
- investigating Feb 04, 2026, 05:27 AM UTC
We have been alerted to a potential issue affecting retrieval of some TUI credit reports and are currently investigating
- investigating Feb 04, 2026, 05:37 AM UTC
TUI is currently experiencing technical issues that may impact retrieval of some credit reports. We are actively investigating and will provide updates as available.
- resolved Feb 04, 2026, 08:45 AM UTC
This incident has been resolved.