Array incident

Investigating My Credit Manager User Service Issue

Notice Resolved View vendor source →

Array experienced a notice incident on May 1, 2026 affecting My Credit Manager, lasting 6h 49m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 12:47 PM UTC
Resolved
May 01, 2026, 07:36 PM UTC
Duration
6h 49m
Detected by Pingoru
May 01, 2026, 12:47 PM UTC

Affected components

My Credit Manager

Update timeline

  1. investigating May 01, 2026, 12:47 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 01, 2026, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. identified May 01, 2026, 01:52 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 01, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified May 01, 2026, 04:29 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring May 01, 2026, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved May 01, 2026, 07:36 PM UTC

    This incident has been resolved.