Array incident

Investigating Embedded Web Components and White label System Issue

Major Resolved View vendor source →

Array experienced a major incident on April 27, 2026 affecting My Credit Manager and Identity Protect and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 06:45 PM UTC
Resolved
Apr 27, 2026, 07:29 PM UTC
Duration
44m
Detected by Pingoru
Apr 27, 2026, 06:45 PM UTC

Affected components

My Credit ManagerIdentity ProtectPrivacy ProtectBuildCredit RentSubscription Manager

Update timeline

  1. investigating Apr 27, 2026, 06:48 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Apr 27, 2026, 07:00 PM UTC

    We are continuing to investigate the issue affecting Embedded Web Components.

  3. monitoring Apr 27, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 07:29 PM UTC

    This incident has been resolved.