Array incident

Investigating Bureau Authentication/Reports/ Enrollment Issue

Minor Resolved View vendor source →

Array experienced a minor incident on June 4, 2026 affecting My Credit Manager, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 05:02 PM UTC
Resolved
Jun 04, 2026, 06:20 PM UTC
Duration
1h 17m
Detected by Pingoru
Jun 04, 2026, 05:02 PM UTC

Affected components

My Credit Manager

Update timeline

  1. investigating Jun 04, 2026, 05:02 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jun 04, 2026, 05:11 PM UTC

    We have been notified of a potential issue with Experian that may be affecting authentication, reports, and enrollments. We are currently investigating. At this time, the issue appears to be on the bureau side.

  3. monitoring Jun 04, 2026, 05:36 PM UTC

    Experian services have returned to normal and we are monitoring.

  4. resolved Jun 04, 2026, 06:20 PM UTC

    This incident has been resolved.