Array incident

Investigating System Issues Affecting White Label Sites, MCM, and IDP

Notice Ongoing View vendor source →

Array is currently experiencing a notice incident affecting My Credit Manager and Identity Protect, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 02:16 PM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
Jun 01, 2026, 02:16 PM UTC

Affected components

My Credit ManagerIdentity Protect

Update timeline

  1. investigating Jun 01, 2026, 02:16 PM UTC

    We have been notified of a potential issue where users and clients may see a timeout and are investigating.

  2. investigating Jun 01, 2026, 02:53 PM UTC

    We are continuing to investigate the issue affecting White Label sites and Alerts, including both Identity Protection and Credit Alerts. Identity Protection and Credit Alerts may experience intermittent outages while our team works to identify and resolve the root cause. We will provide additional updates as more information becomes available.