Array incident

Investigating System Issue

Array is currently experiencing a minor incident affecting Privacy Protect, which began 2h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 08:41 PM UTC
Resolved
Ongoing
Duration
● 2h 4m
Detected by Pingoru
May 27, 2026, 08:41 PM UTC

Affected components

Privacy Protect

Update timeline

  1. investigating May 27, 2026, 08:41 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 27, 2026, 08:45 PM UTC

    We are investigating failures for background scan webhooks on Privacy Protect

  3. identified May 27, 2026, 09:04 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 27, 2026, 09:59 PM UTC

    We are continuing to implement a fix. There may be users who see duplicate records for recent scans. We are working on correcting the duplicates.

  5. identified May 27, 2026, 10:35 PM UTC

    We are continuing to work on this issue. There may be users who see duplicate records for recent scans. We are working on correcting the duplicates.