Array experienced a notice incident on May 27, 2026 affecting Privacy Protect, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 08:41 PM UTC
We have been notified of a potential issue and are investigating.
- investigating May 27, 2026, 08:45 PM UTC
We are investigating failures for background scan webhooks on Privacy Protect
- identified May 27, 2026, 09:04 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 27, 2026, 09:59 PM UTC
We are continuing to implement a fix. There may be users who see duplicate records for recent scans. We are working on correcting the duplicates.
- identified May 27, 2026, 10:35 PM UTC
We are continuing to work on this issue. There may be users who see duplicate records for recent scans. We are working on correcting the duplicates.
- monitoring May 27, 2026, 11:27 PM UTC
We have implemented a fix for this issue. However, users may still see duplicate records on their scan results as we clean up these records.
- resolved May 28, 2026, 12:17 AM UTC
We have implemented a fix for this issue. However, users may still see duplicate records on their scan results as we clean up these records.