Array experienced a minor incident on January 14, 2026 affecting Privacy Protect, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Privacy Protect
Update timeline
- investigating Jan 14, 2026, 10:58 PM UTC
We have been notified of a potential issue with Privacy Protect and are investigating.
- investigating Jan 14, 2026, 11:04 PM UTC
We have been notified of a potential issue with Privacy Protect and are investigating.
- investigating Jan 14, 2026, 11:31 PM UTC
We have identified the issue and are working on a solution.
- investigating Jan 14, 2026, 11:49 PM UTC
We have scaled up resources, and performance has returned back to normal. We will continue to monitor the situation.
- resolved Jan 14, 2026, 11:54 PM UTC
This incident has been resolved.