Array incident

My Credit Manager System Issue

Notice Resolved View vendor source →

Array experienced a notice incident on January 29, 2026 affecting My Credit Manager and Identity Protect and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 05:25 PM UTC
Resolved
Jan 29, 2026, 06:04 PM UTC
Duration
38m
Detected by Pingoru
Jan 29, 2026, 05:25 PM UTC

Affected components

My Credit ManagerIdentity ProtectPrivacy ProtectOffers Engine

Update timeline

  1. investigating Jan 29, 2026, 05:25 PM UTC

    We have been notified of a potential issue and are investigating.

  2. monitoring Jan 29, 2026, 05:36 PM UTC

    We currently monitoring and investigating the root cause.

  3. resolved Jan 29, 2026, 06:04 PM UTC

    We currently monitoring and investigating the root cause behind this issue.