Arlo Outage History
Arlo is up right nowPingoru has recorded 155 incidents for Arlo: 13 in the last 12 months and 4 in the last 90 days.
Incidents, newest first
Minor March 12, 2025 CVRTimelines in Europe Region 5h 20m Video Recording
Started Mar 12, 2025, 05:45 PM UTC· resolved Mar 12, 2025, 11:05 PM UTC
- investigating Mar 12, 2025, 05:45 PM UTC
The Arlo DevOps team is investigating an issue where Arlo Europe customers are experiencing a gap in timelines for continuous video recordings. We apologize for this inconvenience and are working to resolve the issue.
- monitoring Mar 12, 2025, 07:31 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Mar 12, 2025, 11:05 PM UTC
This incident has been resolved.
Minor March 12, 2025 Devices Offline 56m
Started Mar 12, 2025, 05:36 PM UTC· resolved Mar 12, 2025, 06:32 PM UTC
- investigating Mar 12, 2025, 05:36 PM UTC
Arlo DevOps team is investigating an issue where customers would be experiencing devices appear offline in all 3 clients. We apologize for this inconvenience we are working on resolving this issue.
- monitoring Mar 12, 2025, 06:17 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Mar 12, 2025, 06:32 PM UTC
This incident has been resolved.
Minor February 21, 2025 Feed Access 2d 11h Library
Started Feb 21, 2025, 10:24 PM UTC· resolved Feb 24, 2025, 09:47 AM UTC
- investigating Feb 21, 2025, 10:24 PM UTC
We are aware of an issue affecting Android app users on the latest version, 5.5.2_28806 (released on Feb 14th). Impacted users may be unable to access feeds. Our team is actively investigating the issue, and we will provide updates as we have more information
- resolved Feb 24, 2025, 09:47 AM UTC
A fix has been successfully implemented in the 5.5.3_28810 version and is available on the Play Store. Thank you for your understanding. We strongly encourage you to update to the latest version.
Minor February 18, 2025 Notifications 1d 18h Notifications
Started Feb 18, 2025, 10:51 PM UTC· resolved Feb 20, 2025, 05:28 PM UTC
- investigating Feb 18, 2025, 10:51 PM UTC
We're aware of an ongoing issue where some users are intermittently receiving motion notifications instead of smart notifications for the US region. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.
- resolved Feb 20, 2025, 05:28 PM UTC
This incident has been resolved.
Minor January 22, 2025 Drop In Recordings 44m Video Recording
Started Jan 22, 2025, 07:14 AM UTC· resolved Jan 22, 2025, 07:59 AM UTC
- investigating Jan 22, 2025, 07:14 AM UTC
Arlo team is investigating an issue where customers would be experiencing motion recordings missing in the library. We apologize for this inconvenience we are working on resolving this issue.
- monitoring Jan 22, 2025, 07:32 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 22, 2025, 07:59 AM UTC
This incident has been resolved.
Minor January 9, 2025 Intermittent Issues with Plan Purchases 1h 36m
Started Jan 09, 2025, 02:14 AM UTC· resolved Jan 09, 2025, 03:50 AM UTC
- investigating Jan 09, 2025, 02:14 AM UTC
We are currently investigating an issue that is causing intermittent failures when purchasing new plans on our platform. We apologize for the inconvenience.
- monitoring Jan 09, 2025, 03:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2025, 03:50 AM UTC
This incident has been resolved.
Minor January 7, 2025 CVRTimelines in Europe Region 2h 2m Video Recording
Started Jan 07, 2025, 05:33 PM UTC· resolved Jan 07, 2025, 07:35 PM UTC
- investigating Jan 07, 2025, 05:33 PM UTC
The Arlo team is investigating an issue where Arlo Europe customers are experiencing gap in timelines for continuous video recordings. We apologize for this inconvenience and are working to resolve the issue.
- monitoring Jan 07, 2025, 06:56 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 07, 2025, 07:35 PM UTC
This incident has been resolved.