Arlo experienced a minor incident on January 7, 2025 affecting Video Recording, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Video Recording
Update timeline
- investigating Jan 07, 2025, 04:33 PM UTC
The Arlo team is investigating an issue where Arlo Europe customers are experiencing gap in timelines for continuous video recordings. We apologize for this inconvenience and are working to resolve the issue.
- monitoring Jan 07, 2025, 05:56 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 07, 2025, 06:35 PM UTC
This incident has been resolved.