Arlo incident

Feed Access

Minor Resolved View vendor source →

Arlo experienced a minor incident on February 21, 2025 affecting Library, lasting 2d 11h. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 09:24 PM UTC
Resolved
Feb 24, 2025, 08:47 AM UTC
Duration
2d 11h
Detected by Pingoru
Feb 21, 2025, 09:24 PM UTC

Affected components

Library

Update timeline

  1. investigating Feb 21, 2025, 09:24 PM UTC

    We are aware of an issue affecting Android app users on the latest version, 5.5.2_28806 (released on Feb 14th). Impacted users may be unable to access feeds. Our team is actively investigating the issue, and we will provide updates as we have more information

  2. resolved Feb 24, 2025, 08:47 AM UTC

    A fix has been successfully implemented in the 5.5.3_28810 version and is available on the Play Store. Thank you for your understanding. We strongly encourage you to update to the latest version.