Arlo experienced a minor incident on January 22, 2025 affecting Video Recording, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Video Recording
Update timeline
- investigating Jan 22, 2025, 06:14 AM UTC
Arlo team is investigating an issue where customers would be experiencing motion recordings missing in the library. We apologize for this inconvenience we are working on resolving this issue.
- monitoring Jan 22, 2025, 06:32 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 22, 2025, 06:59 AM UTC
This incident has been resolved.