Arlo experienced a minor incident on March 12, 2025 affecting Video Recording, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Video Recording
Update timeline
- investigating Mar 12, 2025, 05:45 PM UTC
The Arlo DevOps team is investigating an issue where Arlo Europe customers are experiencing a gap in timelines for continuous video recordings. We apologize for this inconvenience and are working to resolve the issue.
- monitoring Mar 12, 2025, 07:31 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Mar 12, 2025, 11:05 PM UTC
This incident has been resolved.