Arlo incident

Intermittent Issues with Plan Purchases

Minor Resolved View vendor source →

Arlo experienced a minor incident on January 9, 2025, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 01:14 AM UTC
Resolved
Jan 09, 2025, 02:50 AM UTC
Duration
1h 36m
Detected by Pingoru
Jan 09, 2025, 01:14 AM UTC

Update timeline

  1. investigating Jan 09, 2025, 01:14 AM UTC

    We are currently investigating an issue that is causing intermittent failures when purchasing new plans on our platform. We apologize for the inconvenience.

  2. monitoring Jan 09, 2025, 02:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2025, 02:50 AM UTC

    This incident has been resolved.