Argyle Outage History

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Argyle had 8 outages in the last 2 years totaling 36h 15m of downtime — averaging 0.3 incidents per month.

There were 8 Argyle outages since September 18, 2024 totaling 36h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.argyle.com

Major September 4, 2026

Elevated error rate in banking endpoints

Detected by Pingoru
Sep 04, 2026, 02:22 PM UTC
Resolved
Sep 04, 2026, 06:47 PM UTC
Duration
4h 25m
Affected: APIConsoleBankingEncompass
Timeline · 3 updates
  1. investigating Sep 04, 2026, 02:22 PM UTC

    We are seeing an increased error rate on the /v2/open-banking endpoints. Requests are failing at a rate above normal baseline, impacting open banking account connections and data retrieval for affected users.

  2. monitoring Sep 04, 2026, 02:33 PM UTC

    We have identified the issue and deployed a fix via a new release. Error rates on /v2/open-banking have returned to baseline and requests are succeeding normally. We are moving this incident to monitoring while we confirm the fix holds. No further customer impact is expected. We will resolve the incident if metrics remain stable

  3. resolved Sep 04, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026

Elevated error rate for some endpoints

Detected by Pingoru
Sep 01, 2026, 03:09 PM UTC
Resolved
Sep 01, 2026, 05:28 PM UTC
Duration
2h 19m
Affected: APIPayrollConsoleEncompass
Timeline · 5 updates
  1. identified Sep 01, 2026, 03:09 PM UTC

    Paystubs endpoint is currently unavailable. We have identified the cause as a vendor incident. We are working on potential fixes.

  2. identified Sep 01, 2026, 03:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 01, 2026, 03:34 PM UTC

    The paystubs endpoint has been restored by shifting traffic to unaffected zones. The underlying vendor incident is still ongoing, but at this point the only remaining impact is slightly elevated data processing latency. We will continue to monitor and provide updates as the vendor incident progresses.

  4. monitoring Sep 01, 2026, 04:17 PM UTC

    The vendor has confirmed the incident is resolved for the region we operate in. All affected endpoints, including paystubs, are back to normal error rates and data processing latency has recovered. We are monitoring to confirm full stability before closing this incident.

  5. resolved Sep 01, 2026, 05:28 PM UTC

    All affected endpoints are fully operational and the vendor incident is resolved for our region. This incident is now resolved. Thank you for your patience.

Read the full incident report →

Major August 28, 2026

Degraded Order Delivery via Encompass Integration

Detected by Pingoru
Aug 28, 2026, 04:42 PM UTC
Resolved
Aug 28, 2026, 06:05 PM UTC
Duration
1h 22m
Affected: Encompass
Timeline · 3 updates
  1. identified Aug 28, 2026, 04:42 PM UTC

    We are experiencing elevated error rates for orders submitted through the Encompass integration due to an upstream incident affecting the Encompass platform. Orders may fail or be delayed until service is restored.

  2. monitoring Aug 28, 2026, 05:08 PM UTC

    Encompass services have been restored, and orders are processing successfully. We are monitoring results to confirm full recovery.

  3. resolved Aug 28, 2026, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 15, 2026

Elevated Error Rates

Detected by Pingoru
Aug 15, 2026, 01:12 AM UTC
Resolved
Aug 15, 2026, 02:20 AM UTC
Duration
1h 8m
Affected: APIPayrollConsoleEncompass
Timeline · 3 updates
  1. identified Aug 15, 2026, 01:12 AM UTC

    We are currently experiencing elevated error rates resulting from an ogoing incident from a service provider.

  2. monitoring Aug 15, 2026, 01:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 15, 2026, 02:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2026

Degraded document delivery via Encompass integration

Detected by Pingoru
Aug 11, 2026, 07:30 PM UTC
Resolved
Aug 12, 2026, 08:33 AM UTC
Duration
13h 3m
Affected: Encompass
Timeline · 4 updates
  1. investigating Aug 11, 2026, 07:30 PM UTC

    We are currently investigating this issue.

  2. identified Aug 11, 2026, 10:07 PM UTC

    The issue has been identified as UI rendering limitation. The underlying data is synchronizing normally. We are working on a fix.

  3. monitoring Aug 11, 2026, 10:18 PM UTC

    Fix has been implemented and released. Encompass plugin application might need a refresh of the page for new version to load and display documents again.

  4. resolved Aug 12, 2026, 08:33 AM UTC

    Incident has been resolved.

Read the full incident report →

Minor November 19, 2025

Degraded

Detected by Pingoru
Nov 19, 2025, 10:17 PM UTC
Resolved
Nov 20, 2025, 11:47 AM UTC
Duration
13h 30m
Affected: APIConsole
Timeline · 4 updates
  1. investigating Nov 19, 2025, 10:17 PM UTC

    We are currently experiencing delay on webhooks. We are actively investigating and working to mitigate this issue.

  2. investigating Nov 19, 2025, 10:39 PM UTC

    We have identified report generation is also presenting a higher error rate than usual. We are still actively investigating and working to mitigate this issue.

  3. monitoring Nov 20, 2025, 12:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 20, 2025, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 6, 2025

Elevated Error Rates in console

Detected by Pingoru
Nov 06, 2025, 04:17 PM UTC
Resolved
Nov 06, 2025, 04:43 PM UTC
Duration
26m
Affected: Console
Timeline · 3 updates
  1. investigating Nov 06, 2025, 04:17 PM UTC

    We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

  2. monitoring Nov 06, 2025, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 06, 2025, 04:43 PM UTC

    This incident has been resolved.

Read the full incident report →