Argyle Outage History
Argyle is up right nowPingoru has recorded 36 incidents for Argyle: 12 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 5 of 744 (1%) |
| August 2026 | 3 | 16 of 744 (2%) |
| September 2026 | 2 | 7 of 720 (1%) |
| October 2026 | 2 | 2 of 516 (0%) |
Incidents, newest first
Major October 6, 2026 Degraded performance: Link Item search 2h 4m
Started Oct 06, 2026, 05:24 PM UTC· resolved Oct 06, 2026, 07:28 PM UTC
- investigating Oct 06, 2026, 05:24 PM UTC
We are investigating reports of degraded performance affecting Item search in Argyle Link and API. Users may see search results take longer than usual to load. Our team is working to find the cause, and we will share updates here as we learn more.
- identified Oct 06, 2026, 05:43 PM UTC
We have identified the cause of the degraded performance affecting Item search in Argyle Link, and a fix is being applied. Users may still see search results load more slowly than usual while the fix rolls out. We will continue to monitor and will post another update once performance is back to normal.
- monitoring Oct 06, 2026, 06:15 PM UTC
The issue affecting Item search performance in Argyle Link has been resolved, and search results are loading normally again. We will keep monitoring to make sure performance stays stable. We apologize for any inconvenience this may have caused.
- resolved Oct 06, 2026, 07:28 PM UTC
This incident has been resolved. Item search in Argyle Link is working normally, and we have seen no further issues since the fix was applied. We apologize for any inconvenience this may have caused.
Minor October 6, 2026 Elevated errors in link 33m
Started Oct 06, 2026, 05:16 PM UTC· resolved Oct 06, 2026, 05:49 PM UTC
- identified Oct 06, 2026, 05:16 PM UTC
We are seeing an elevated error rate and elevated latency in link.
Major September 4, 2026 Elevated error rate in banking endpoints 4h 25m API, Console, Banking, Encompass
Started Sep 04, 2026, 02:22 PM UTC· resolved Sep 04, 2026, 06:47 PM UTC
- investigating Sep 04, 2026, 02:22 PM UTC
We are seeing an increased error rate on the /v2/open-banking endpoints. Requests are failing at a rate above normal baseline, impacting open banking account connections and data retrieval for affected users.
- monitoring Sep 04, 2026, 02:33 PM UTC
We have identified the issue and deployed a fix via a new release. Error rates on /v2/open-banking have returned to baseline and requests are succeeding normally. We are moving this incident to monitoring while we confirm the fix holds. No further customer impact is expected. We will resolve the incident if metrics remain stable
- resolved Sep 04, 2026, 06:47 PM UTC
This incident has been resolved.
Major September 1, 2026 Elevated error rate for some endpoints 2h 19m API, Payroll, Console, Encompass
Started Sep 01, 2026, 03:09 PM UTC· resolved Sep 01, 2026, 05:28 PM UTC
- identified Sep 01, 2026, 03:09 PM UTC
Paystubs endpoint is currently unavailable. We have identified the cause as a vendor incident. We are working on potential fixes.
- identified Sep 01, 2026, 03:30 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 01, 2026, 03:34 PM UTC
The paystubs endpoint has been restored by shifting traffic to unaffected zones. The underlying vendor incident is still ongoing, but at this point the only remaining impact is slightly elevated data processing latency. We will continue to monitor and provide updates as the vendor incident progresses.
- monitoring Sep 01, 2026, 04:17 PM UTC
The vendor has confirmed the incident is resolved for the region we operate in. All affected endpoints, including paystubs, are back to normal error rates and data processing latency has recovered. We are monitoring to confirm full stability before closing this incident.
- resolved Sep 01, 2026, 05:28 PM UTC
All affected endpoints are fully operational and the vendor incident is resolved for our region. This incident is now resolved. Thank you for your patience.
Major August 28, 2026 Degraded Order Delivery via Encompass Integration 1h 22m Encompass
Started Aug 28, 2026, 04:42 PM UTC· resolved Aug 28, 2026, 06:05 PM UTC
- identified Aug 28, 2026, 04:42 PM UTC
We are experiencing elevated error rates for orders submitted through the Encompass integration due to an upstream incident affecting the Encompass platform. Orders may fail or be delayed until service is restored.
- monitoring Aug 28, 2026, 05:08 PM UTC
Encompass services have been restored, and orders are processing successfully. We are monitoring results to confirm full recovery.
- resolved Aug 28, 2026, 06:05 PM UTC
This incident has been resolved.
Minor August 15, 2026 Elevated Error Rates 1h 8m API, Payroll, Console, Encompass
Started Aug 15, 2026, 01:12 AM UTC· resolved Aug 15, 2026, 02:20 AM UTC
- identified Aug 15, 2026, 01:12 AM UTC
We are currently experiencing elevated error rates resulting from an ogoing incident from a service provider.
- monitoring Aug 15, 2026, 01:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 15, 2026, 02:20 AM UTC
This incident has been resolved.
Minor August 11, 2026 Degraded document delivery via Encompass integration 13h 3m Encompass
Started Aug 11, 2026, 07:30 PM UTC· resolved Aug 12, 2026, 08:33 AM UTC
- investigating Aug 11, 2026, 07:30 PM UTC
We are currently investigating this issue.
- identified Aug 11, 2026, 10:07 PM UTC
The issue has been identified as UI rendering limitation. The underlying data is synchronizing normally. We are working on a fix.
- monitoring Aug 11, 2026, 10:18 PM UTC
Fix has been implemented and released. Encompass plugin application might need a refresh of the page for new version to load and display documents again.
- resolved Aug 12, 2026, 08:33 AM UTC
Incident has been resolved.
Notice July 6, 2026 Elevated Account Owner Error Rates in Argyle Banking –
Started Jul 06, 2026, 06:15 PM UTC· resolved Jul 06, 2026, 06:15 PM UTC
- resolved Jul 07, 2026, 06:04 PM UTC
We experienced elevated errors rates in the Account Owner details in Argyle Banking. This was resolved on July 6th at 2:05pm EST.
Minor November 19, 2025 Degraded 13h 30m API, Console
Started Nov 19, 2025, 10:17 PM UTC· resolved Nov 20, 2025, 11:47 AM UTC
- investigating Nov 19, 2025, 10:17 PM UTC
We are currently experiencing delay on webhooks. We are actively investigating and working to mitigate this issue.
- investigating Nov 19, 2025, 10:39 PM UTC
We have identified report generation is also presenting a higher error rate than usual. We are still actively investigating and working to mitigate this issue.
- monitoring Nov 20, 2025, 12:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2025, 11:47 AM UTC
This incident has been resolved.
Major November 6, 2025 Elevated Error Rates in console 26m Console
Started Nov 06, 2025, 04:17 PM UTC· resolved Nov 06, 2025, 04:43 PM UTC
- investigating Nov 06, 2025, 04:17 PM UTC
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
- monitoring Nov 06, 2025, 04:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 04:43 PM UTC
This incident has been resolved.