Ardoq incident

We are currently experiencing issues with Block Diagram Reference Rendering in Discover

Minor Resolved View vendor source →

Ardoq experienced a minor incident on April 15, 2024 affecting Application EU and Application US and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 08:46 AM UTC
Resolved
Apr 15, 2024, 10:04 AM UTC
Duration
1h 18m
Detected by Pingoru
Apr 15, 2024, 08:46 AM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Apr 15, 2024, 08:46 AM UTC

    We are currently investigating an issue with the rendering of references in Block Diagrams within the Discover module. This problem appears initially when loading viewpoints with applied groupings.

  2. investigating Apr 15, 2024, 08:46 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 15, 2024, 09:07 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 15, 2024, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2024, 10:04 AM UTC

    This incident has been resolved.