Ardoq incident

We are currently experiencing issues with Surveys

Minor Resolved View vendor source →

Ardoq experienced a minor incident on April 24, 2024 affecting Application EU and Application US and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 03:59 PM UTC
Resolved
Apr 24, 2024, 04:40 PM UTC
Duration
41m
Detected by Pingoru
Apr 24, 2024, 03:59 PM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Apr 24, 2024, 03:59 PM UTC

    We have identified a problem in surveys where the field questions are not being displayed. This issue affects the visibility of fields intended to capture specific information.

  2. investigating Apr 24, 2024, 03:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 24, 2024, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 24, 2024, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 24, 2024, 04:40 PM UTC

    This incident has been resolved.