Ardoq incident
Component is Missing Workspace and Empty Reference Columns in Reports
Ardoq experienced a minor incident on July 8, 2024 affecting Application EU and Application US and 1 more component, lasting 7h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2024, 09:53 AM UTC
Some reports, both Gremlin and Advanced, are indicating missing workspaces for reference column components, as highlighted by a red triangle with the message "component is missing workspace". Additionally, there is a report of the incoming reference column not being populated at all. Our team is investigating these issues to provide a resolution.
- investigating Jul 08, 2024, 09:54 AM UTC
We are continuing to investigate this issue.
- identified Jul 08, 2024, 11:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 08, 2024, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2024, 05:19 PM UTC
This incident has been resolved.