Ardoq experienced a minor incident on July 29, 2024 affecting Application EU and Application US and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2024, 06:28 AM UTC
A few users have reported that the asset library home page searches have not been working when assets are located within folders. When using the search box to find artifacts, nothing is found even though items matching the search string do exist. Currently, the search only returns results from higher-level assets. Our team is investigating this issue and working on a resolution. Thank you for your patience.
- identified Jul 29, 2024, 06:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 29, 2024, 07:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2024, 07:41 AM UTC
This incident has been resolved.